A Control Freak?

In life the effects of variation are all around us. In my career I have spent over the past 25 years improving systems and processes. yYu could say that I am a data freak as well as a control freak. But not the type of control that you might be thinking about. I am interested in process and system control. In other words bringing systems and processes to a level of capability that means that they are operating 'On Target (meeting customer requirements) with Minimum Variation'. I thought that I might share some of the methods that I use to accomplish this in my day to day work. I will give insight into some basic tools and techniques so that those who have an interest in improving their own processes can have a go at using these methods. On thing I love about using statistics is never having to say you are certain. This is my first blog post and I am convinced that I will not get any interest in this but who knows, the statistics might say something diferent!